This course is designed to give a business the training that it needs to get to the next level. The subject matter was
selected by Richard Martin because it is the subject matter he so often saw lackinng in businesses while he was
consulting. Contact Richard Martin today and find out when the next session starts.
 
 
Course Modules

▲ WEEK 1 – LEADERSHIP
    management through leadership principle; problem
    solving
▲ WEEK 2 – PEOPLE SKILLS
    personality types DISC; working with people
▲ WEEK 3 – CUSTOMER SERVICE
    world-class organizations; what customers want
    from you
▲ WEEK 4 – BUILDING YOUR TEAM
    hiring bulls-eyes; Myers-Briggs Type Indicator
▲ WEEK 5 – MANAGING THE TEAM FOR
                    SUCCESS
    team building; the high-performance team; leading
    a high-performance team; the “A” team concept of
    the Green Beret

 

 ▲ WEEK 6 – HUMAN SYSTEMS
    eliminate questions and raise performance with
    policies and procedures
▲ WEEK 7 – MARKETING
    what sets your company apart; “unique selling
    proposition” (USP); what niche you serve
▲ WEEK 8 – MARKETING PLAN I
    development of a plan; measurement of your
    marketing; marketing avenues
▲ WEEK 9 – MARKETING PLAN I I
    consistency; communication of your USP; knowing
    and marketing to your niche
▲ WEEK 1 0 – BUSINESS  PLAN
    strategy; tactics; goals; planning to succeed
▲ WEEK 11 – BUSINESS FINANCE
    understanding your business; understanding the
    reports; control measures for success
▲ WEEK 12 – BRINGING  IT ALL TOGETHER